Rashmi and Rohan were ecstatic to welcome their first child. A sudden positive charm had descended in their lives. They started looking at everything around them from the baby’s perspective. As ‘parents to be’ they wanted to ensure that the baby is safe and healthy even before it arrives and they were glad that everybody around them was supportive and understanding.
Time flew; Roshan was supportive when she expressed that instead of pursuing the current job she wants to take motherhood as full time career option.Rashmi’s company was more than understanding, and her HR said Goodbye to her with a note that she can return anytime if she chooses too.
At the end of second trimester, it was time for Rashmi to join her parents in Delhi, it was not only following the age old custom but also as per wishes of her parents on both sides. Roshan had done extensive online research about pregnancy related air traveland kept reminding Roshni of tips like:
At the entrance of CSIA (Chatrapati International Airport) Mumbai, she waved bye to Roshan and moved past the entrance, she was not carrying much luggage, and despite boarding gate was at a distance Rashmi thought she could do it, however the thought of walking the distance made her silently curse herself for refusing wheelchair service which Roshan had suggested. She was very conscious and careful as it was her first pregnancy and therefore the thought of using those old wheel chairs at the airport made her uncomfortable. But she did realise that the distance was too much for her to walk. She tried the airline staff for the wheelchair help she needed, the airline staff though polite and visibly helping, radiated inability. While she had almost decided to take the long walk slowly a lady walking alongside her told her that a paid PRM service, AirportKruz is now available at Mumbai Airport and she can help her availing it. Rashmi decided to go for it. As AIRPORT KRUZ took over, her travel through the airport was a dream come true, help at every possible step, smiling faces, courteous service and above all pride in serving.
AIRPORT KRUZ is a PRM service launched by the AVIAXPERT is “first of its kind” endeavour which ensures swift and safe movement of passengers with restricted mobility or are differently abled on motorized wheel chairs. With the help of latest technology and a committed team AIRPORT KRUZ has developed an assured system of prioritizing, scheduling and delivering wheelchair assistance with a user friendly interface for the passengers.
As she boarded theaircraft with the help of the Airport Kruz crew her belief became more powerful that Airport Kruz will change the face of wheel chair service for physically challenged, handicaps, PRMs, Viklaang and elderlies inIndia. During her entire flight beside thoughts of life after having a child shethought about things most people don’t know about wheelchair at the airport, and was glad that a service like Airport Kruz is now available in India.
Source: AVIAXPERT PROFILE